How We Collect and Use Your Information
When you open an account, we ask for your mobile number, email, and basic identification details so we can verify withdrawals and send you OTP codes. We log your bKash, Nagad and Rocket deposit and withdrawal transactions to reconcile payments and comply with financial record-keeping obligations.
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Session cookies track your login state and remember your language and currency preferences so you don't need to reset them every visit. We store device metadata — IP address, browser type, screen size — to detect suspicious login attempts and optimise the lobby layout for your
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phone or desktop. We do not sell or rent your personal data to third parties. Marketing messages are sent only if you opt in during registration, and you can unsubscribe from any email footer link. Access to your account data depends on your local law and
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the eligible regions where our service operates; if local regulation changes, we will update this policy and notify active users. Data retention follows standard practice: active accounts keep records for the duration of your membership plus the statutory audit period; closed accounts are anonymised after that
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window unless legal or dispute resolution requires retention. For any questions about what we hold or to request a copy of your data, contact our support channels below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.